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View Transfer Slots Summer 2023
View Transfer Slots 2023/24
We offer complimentary transfers to and from the airport for all 7Nts holidays to our Alpine Elements exclusive hotels and chalets. Our ‘free transfer’ will take you to the door of your chalet or hotel, or as near as we can get you!
This leaves you free to book your own flights and pre-book onto one of our transfer buses, but we’d advise not to select a bus that departs within 90 mins of your published flight arrival time. For inbound (return) flights home, we’d recommend allowing a little more time - see our guidelines below. If you miss a scheduled departure for whatever reason then our representative on the TOC desk at Geneva airport will help you plan an alternative method of transport to the resort.
Buses will depart at their scheduled times and an Alpine Elements Transfer Rep is based at Geneva airport to help you find your transfer coach after you have picked up your bags. Our Rep is available by phone for guests at all times. We may, at our discretion, delay a scheduled departure (if deemed reasonable) which may mean a few minutes for a few guests or longer for 20-30 guests.
When booking your outbound flights, we recommend that you allow 90 mins to 2 hours between your flight landing and your scheduled transfer departure from the airport, so you can pick up your bags and meet our Reps.
We may also depart slightly earlier than scheduled, if snow, traffic or adverse weather is likely to affect the return transfer for your flight home.
Nevertheless, when booking your return flights home, we recommend you ‘play it safe’ and allow no less than 2 hours between your scheduled transfer arrival time (at the airport) and your published flight departure time. Plus another 30 to 40 mins in peak* periods.
*Peak periods are normally school holiday weeks and late Feb / early March; or peak times in the middle of the day.
The seats on our transfer buses are limited, so don't leave it too late to book your transfer. If our coach is full, you will need to organise your own transfer to the resort, and our sales team can help you book a private transfer at your expense. We cannot accept transfer bookings within 14 days of departure, unless you are booking your holiday within this period.
To book, simply email firstname.lastname@example.org with your ‘AO booking reference’ number and slot preference. When we have confirmed your reservation, we will send you a voucher to show our rep, so you can board the coach.
We recommend that you book your flights when we have sent you formal confirmation of your allocated transfer time/slot which will come detailed on your iGOSKI Confirmation Invoice or Confirmation of Option. View transfer times and slots below.
You can hold an Option for 24hrs on your accommodation and transfer slot so you are able to secure your flights before paying us a deposit. Please do not book your flights until you receive our iGO SKI Confirmation Invoice or Confirmation of Option.
Select and pre-book the following coach times to and from resort to best suit your flight arrival and departure times. All times are local.
Our complimentary airport transfers are provided as standard with many of our accommodations and deemed a ‘minor’ item, therefore they do not constitute a package. As a complimentary service, they are not chargeable to you and do not carry any form of compensation for failure to perform or arrive / depart on time. Your transfer may not have an Alpine Elements rep on board, but we will have reps to meet you at either end of your journey.
Please be aware that all transfer times indicated on the website or brochure material from airport to the resort are a guide only and have been calculated under normal driving conditions in a minibus at 100kmph (62.5mph). Factors such as heavy traffic, coach travel, snowfall, coach stops (for the loo and refreshment), feeder transport and adverse weather may lengthen transfer times.
Our airport transfers are subcontracted to third party companies and so we cannot guarantee their prompt arrival or performance and their terms and conditions will always apply. Private cars or minibuses are also used for transfers and feeder transfers, however sometimes it may be necessary to share a transfer with another Operator, especially in peak periods, in times of inclement weather and for travel delays.
It is not allowed for passengers to use the loo’s onboard any coach in France due to health and safety regulations. Therefore, it is illegal for coach companies to allow passengers to use the loo when the coach is in transit. The bus driver will stop for a refreshment or loo break for all routes, except Morzine (unless otherwise requested) and if more stops are required then of course the driver will oblige. English may not be the first language of your transfer driver