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We offer complimentary airport transfers from the airport to the resort, which will take you to the door of your chalet or hotel, or as near as we can get you! This leaves you free to book your own flights and our sales team can give you your allocated transfer time, so you can get organised early.
We run our transfers at set times on a changeover day, so you simply need to book a flight that arrives in good time to meet our reps at the airport, who will take you to our transfer coach after you have picked up your bags. See our recommended guidelines below.
When you come to book, you can request a transfer slot from our sales team. In case of changes to the published times and/or no availability left on a given slot, we recommend that you book your flights when we have sent you formal confirmation of your allocated transfer time/slot which will come detailed on your iGOSKI Confirmation Invoice or Confirmation of Option. View transfer times and slots below.
When you book your flights, give yourself plenty of time to pick up your bags and meet our transfer to resort. The same for your return trip home: allow plenty of time between your transfer arriving and your flight departing, so you can check-in on time. See our recommended guidelines, below.
You can hold an Option for 24hrs on your accommodation and transfer slot so you are able to secure your flights before paying us a deposit. Please do not book your flights until you receive our iGO SKI Confirmation Invoice or Confirmation of Option.
When booking your outbound flights, we recommend that you allow 1.5 to 2 hours between your flight landing and your transfer departure so you can pick up your baggage and meet our reps.
When booking your return flights home, we recommend you play it safe and allow no less than 2 hours between your transfer arriving (at the airport) and your flight departure time. Plus another 30 to 60 mins in peak* periods in order to check-in on time
*Peak periods are normally the school holiday weeks and late Feb / early March; and most changeover days with travel times that overlap the period between mid-morning and mid-afternoon.
Published times are a guide. You must book on to a transfer slot with our sales team to ensure there is availability before you arrange your flights.
All times are local
Please be aware there may be changes to advertised transfer times, but only to depart the airport later or to arrive at the airport earlier on your return. Therefore, any changes should not affect your flight booking, but only lengthen waiting times. This may be necessary in poor weather or consolidating transfers.
Our complimentary airport transfers are provided as standard with many of our accommodations and deemed a ‘minor’ item, therefore they do not constitute a package. As a complimentary service, they are not chargeable to you and do not carry any form of compensation for failure to perform or arrive / depart on time. Your transfer may not have an Alpine Elements rep on board, but we will have reps to meet you at either end of your journey.
Please be aware that all transfer times indicated on the website or brochure material from airport to the resort are a guide only and have been calculated under normal driving conditions in a minibus at 100kmph (62.5mph). Factors such as heavy traffic, coach travel, snowfall, coach stops (for the loo and refreshment), feeder transport and adverse weather may lengthen transfer times.
Our airport transfers are subcontracted to third party companies and so we cannot guarantee their prompt arrival or performance and their terms and conditions will always apply. Private cars or minibuses are also used for transfers and feeder transfers, however sometimes it may be necessary to share a transfer with another Operator, especially in peak periods, in times of inclement weather and for travel delays. The bus driver will stop for a refreshment or loo break for all routes, except Morzine (unless otherwise requested). English may not be the first language of your transfer driver.