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If your booking cannot proceed for Coronavirus reasons you will be entitled to either change your dates for free (no amendment fee) to a new date in the future. Or, you may take a credit voucher for 100% of the booking cost to be used with us to book a new date in the future. This way, you have a little more time to plan your replacement holiday.
More on Covid Protection
We have been operating for over 24 years, with thousands of happy guests returning year after year. This means you can count on us to ensure all necessary measures are in place to give you the holiday you deserve, allowing you to have 100% confidence in our enhanced health and safety standards, staff training and operating procedures.
We are members of ABTA with membership number Y6740. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
We’ve also scrapped our general amendment fee, so you can amend your dates for free (no amendment fee) up until your final balance due date. See more.
Reserve your holiday for just £175pp. Your final balance will be due 12 weeks before departure. For private chalets, deposits are 25%.
We have teamed up with Allianz to offer travel/medical insurance for our guests which will cover cancellation, curtailment and Covid-19. It will refund your accommodation, excursions and travel costs if:
1/ if you need to cancel your holiday due to you or anyone named on your policy testing positive for Covid-19
2/ if you fall ill with Covid-19 abroad and need medical treatment abroad and/or need to be repatriated to the UK
3/ If you are not allowed to board the plane (return, inbound flight) based on a suspicion that you (or someone booked to travel with you) has been exposed to Covid
More on Insurance
More information, for Travellers, can be found on this link
We will only travel to destinations that are exempt from the Foreign, Commonwealth & Development Office's (FCDO) advice against all but essential travel. If the FCDO advice means we cannot operate to your destination we will contact you to discuss your options an you will be able to amend your or cancel your holiday in line with our Covid Protection Policy. For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, click here.
The mountains should always remain a place of freedom and relaxation and we’ll always do our very best to ensure your holiday is everything you expect it to be. We may need to make changes to accommodation or facilities to ensure everyone remains safe and where we can, we’ll let you know of these changes in advance.
In our properties, there will be a special focus on mealtime planning, public areas (lounges), use of leisure facilities, activities planning and of course cleaning!
Our staff are rigorously retrained to implement robust new cleaning standards and our hotel will offer the best possible protection against infections during these times.
View our brochures online or have them delivered to your door.
Booking for a group of more than 6 people, get a quote and SAVE.
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