Our Covid-19 Promise

With our Covid-19 Promise, you can book with confidence this winter

23 Years

We’ve been operating for 23 years, with thousands of happy guests returning year after year. You can trust in us to deliver a great holiday with the very best health and safety standards from staff that pride themselves on their brilliant service.

Change your dates for free

If you or any member of your party has problems travelling due to Covid: for example if you have symptoms, or have been asked to self-isolate, or your local area goes into lockdown - then we will gladly change your booking date and / or destination for free, so long as you give us 14 days notice.

Refund Guarantee

If we cannot operate your holiday due to Covid-19 restrictions you can choose another holiday or we will provide a full cash refund to you within 14 days.

 Quarantine-free

We won't take you to destinations where we know you'll need to self-isolate or quarantine when you get there or when you get back home.

Relaxed Payment Terms

We have relaxed our payment terms  so you won’t have to pay your final balance until 28 days before departure. 

 More information

For further information about our Covid promise, and why you can book your next holiday with confidence, please follow this link: More information