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ATOL - 6435 | ABTA - Y3374

Your Complete Financial Protection

 

We are a fully licensed Tour Operator, by ABTA / ATOL which means we have a code of conduct to follow and your monies are fully financially protected if, for some reason, things don't go according to plan.

Alpine Elements Ltd (trading as I GO SKI) is a fully licensed ATOL holder and ABTA member. If you book an iGO SKI or Alpine Elements Holiday with flights your monies are fully protected by the CAA, (Civil Aviation Authority) under the ATOL scheme. Our ATOL number is 6435.

If you book a package holiday without flights, you are protected by our ABTA membership. Alpine Elements / iGO SKI is a long-established Tour Operator (since 1997) and we only sell fully protected and secured package holidays to our guests. All our holidays are fully bonded which simply means that in the extremely unlikely event that something unforeseen happens to us, you will get all of your money back.

 

ATOL Protection

All the flight-inclusive holidays on this website are financially protected by ATOL and our ATOL number is 6435. This means you can book your complete holiday with us (chalet, hotel, beach club or yacht charter, flights, transfers and more) and be confident that if something goes wrong we will make alternative arrangements for you or where required you will receive a refund in line with ATOL regulations.

When you pay for your holiday you will be supplied with an ATOL Certificate which normally comes via email. Please ask for it and check to ensure that everything you have booked is listed on it. For more information on your ATOL Certificate

ABTA Protection

Our ABTA membership (number Y3374) provides further protection to enable you to book with complete confidence. Being a member of ABTA (Association of British Travel Agents) means we follow a Code of Conduct so you get the best experience possible, including assistance when things don’t go according to plan

We provide financial protection for your money when you buy a package holiday from us. A package is deemed a combination of travel services such as (Accommodation or Yacht Charter and / or Flights and / or Ski Hire and / or other tourist services) that has been booked as part of the same holiday. More on ABTA

 

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